Tag Archive: Collaboration

Are we as collaborative as we think we are?

We know collaboration is key to thriving in our profession, especially as our communities become more interconnected. But truly fostering the collaborative relationships that can take your organization to the next level takes strong leadership and commitment. We in public safety often think we are being effective collaborators. On an incident scene, we frequently work…

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Steps any leader can take to improve recruitment and retention

Every EMS leader knows that the key to a successful operation is people. Without good people at every level—from the billing operation to fleet management to, of course, your EMS clinicians in the field—it’s hard to achieve success, even with the best equipment, policies and funding. Last month, I enjoyed another week of learning from…

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Collaboration Between 911 and EMS in Bend, Oregon, Gets Big Results

Every year I enjoy attending Navigator, the annual meeting of the International Academies of Emergency Dispatch. At this year’s conference, held last month in Las Vegas, we were again proud to honor graduates of the Communications Center Manager course during the opening ceremonies. Fitch & Associates created the program with IAED more than 15 years ago and it now has more…

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8 tips for talking about sexual harassment with caregivers

EMS leaders set the tone for nurturing employees and moving organizations forward with integrity

CHIEF CONCERNS: How to Talk to Local Officials About Standards of Cover

The Standard of Cover planning process requires communication and collaboration between fire department officials, local leaders and the community.

5 Changes to Health Care and How they Impact EMS

EMS leaders need to focus on continually improving quality, efficiency and innovation to add value as health care undergoes dramatic changes By Roxanne Shanks Health care policy seems to be in constant change with little clarity on where it is headed. Several policy changes being considered in Washington, from repeal of Obamacare to other, less…

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How Strategic Regional Organizations Increase EMS Efficiency

Forming a partnership with other EMS organizations in your region can improve the bottom line and provide better service to the community By Christine Zalar, MA Consolidations, mergers and acquisitions continue to hold value in today’s complex health care marketplace, often delivering favorable economies of scale, increased operational efficacy and improved financial results. At the…

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7 Effective Communication Steps for EMS Leaders

Whether implementing a major initiative or making small policy shifts, two-way communication with every level of the organization is critical By Chip Sovick “Change is the law of life. And those who look only to the past or present are certain to miss the future.” President John F. Kennedy spoke these words in 1963, but…

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