Reports & Resources

Engage your team to be Stronger Together this EMS Week

As EMS leaders, we often struggle with how best to recognize, reward and retain our top performers. There are the obvious answers: higher pay, better benefits, promotional opportunities. And we all know the value of employee engagement — but how many of us work in organizations that actually do something about it, in a planned, organized…

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Collaboration Between 911 and EMS in Bend, Oregon, Gets Big Results

Every year I enjoy attending Navigator, the annual meeting of the International Academies of Emergency Dispatch. At this year’s conference, held last month in Las Vegas, we were again proud to honor graduates of the Communications Center Manager course during the opening ceremonies. Fitch & Associates created the program with IAED more than 15 years ago and it now has more…

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8 tips for talking about sexual harassment with caregivers

EMS leaders set the tone for nurturing employees and moving organizations forward with integrity

A new model for healthcare reimbursement?

We’ve heard it for several years now: Value-based purchasing is coming. But some of you, I know, are beginning to wonder if that future will ever arrive. After years of hearing about these changes, we still largely get reimbursed the same way we have for decades. A recent report out of Maryland shows that the…

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5 significant risks to your development as a fire service leader

Don’t let your professional network, or yourself derail your career path: Examine these five perspectives to map out your path to being a great leader
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