Reports & Resources

The importance of suicide prevention awareness

This month, organizations around the country are recognizing National Suicide Prevention Month. Sadly, for many of us, it is also a time to remember our colleagues, friends or family members who took their own lives, such as EMT, firefighter and emergency telecommunicator Isaac “Skippy” Greenlaw. EMS cartoonist Steve Berry, best known for his often humorous,…

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Steps any leader can take to improve recruitment and retention

Every EMS leader knows that the key to a successful operation is people. Without good people at every level—from the billing operation to fleet management to, of course, your EMS clinicians in the field—it’s hard to achieve success, even with the best equipment, policies and funding. Last month, I enjoyed another week of learning from…

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What does CMS’s support of home health monitoring mean for EMS?

Last week, the U.S. Centers for Medicare and Medicaid Services (CMS) announced proposed changes to how it reimburses home health agencies. Specifically, CMS will now allow home health providers to report the costs of remote monitoring. Like many initiatives happening at the local, state and national levels, this move by CMS appears to recognize and support…

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3 Ways EMS Leaders Make or Break Paramedic Training Programs

Many EMS agencies realize that new employees, whether new graduates of pre-service paramedic programs or employees with experience in other organizations, are not fully prepared to climb into an ambulance and head out to serve the community.

Engage your team to be Stronger Together this EMS Week

As EMS leaders, we often struggle with how best to recognize, reward and retain our top performers. There are the obvious answers: higher pay, better benefits, promotional opportunities. And we all know the value of employee engagement — but how many of us work in organizations that actually do something about it, in a planned, organized…

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