Reports & Resources

Successful and sustainable EMS mentoring programs

By Jay Fitch, PhD, Fitch & Associates Published by EMS1 Mentoring has been around for a long time. “Mentoring is a brain to pick, an ear to listen, and a push in the right direction,” according to John Crosby. Crosby was a businessman who also represented Massachusetts’ 12th District in Congress the late 1800’s and…

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Growing into the Future

For more than a decade we’ve worked to expand the firm’s capabilities for our clients, both old and new. We’ve become much more data driven while continuing to focus on the quality, personal service, responsiveness and values that define our brand. The Founding Partners have also been preparing for a natural leadership transition to the…

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Ensure safety and reliable service with a cost-effective fleet maintenance plan

By Les Polk Published by EMS1 Developing a cost-effective fleet maintenance plan for an EMS agency should be a priority for EMS leadership regardless of agency size or complexity. A safe and well-functioning fleet is critical to ensure the safety and wellbeing of clinicians in the field as well as providing reliable and consistent service to the…

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FBI, DHS, HHS warn of credible and imminent cyber threat to healthcare

By John Yeast & Anthony W. Minge, EdD Fitch & Associates The Cybersecurity and Infrastructure Security Agency (CISA), the Federal Bureau of Investigation (FBI), and the U.S. Department of Health and Human Services (HHS) have credible information of an increased and imminent cybercrime threat to U.S. hospitals and healthcare providers. CISA, FBI, and HHS have…

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Lead from the front lines: Care for our caregivers

By Jay Fitch, PhD Fitch & Associates The COVID-19 pandemic is challenging EMS and other parts of healthcare systems throughout the world. It’s frequently described as a war. From the caregiver’s perspective, we are losing the battle. EMS caregivers are particularly hard hit, often facing intolerable pressures at both work and home. As leaders, our job is…

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