Reports & Resources

Chief Concerns: Re-evaluating Policing Models

By Guillermo Fuentes, MBA What has become clearer than ever before in today’s rapidly evolving police environment is that traditional policing models are being questioned and challenged.  In many instances, police agencies become quickly reflexive and do so without the requisite research, employee buy-in and systematic approach that would ensure success, just to stay ahead…

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4 steps to improve EMS workplace investigations

By Jason Able, JD “The pessimist sees difficulty in every opportunity. The optimist sees opportunity in every difficulty.” —Winston Churchill The weight of undertaking an internal investigation is one that most public safety managers would understandably wish to avoid. Fraught with possible legal, human resource and public relations concerns, internal investigations have the potential to…

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2020 EMS Trend Report

This will be a defining year for EMS, shaped by new care delivery options, legislative mandates and the public spotlight. The 2020 EMS Trend Report, produced in collaboration with EMS1 and the National EMS Management Association, and sponsored by Pulsara, continues a 5-year effort to identify how EMS providers, managers and leaders perceive the challenges…

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What’s next? How EMS can survive the economic downturn

By Guillermo Fuentes, MBAFitch & Associates What is keeping you up at nights as EMS leaders? With COVID-19, there is the immediate risk to the population you serve, the staff you must take care of, the supplies you require and the money required to make the operations continue. Political leaders at all levels are pledging…

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Fitch Insights: PTSD-We Have Enormous Work to Do

“We all have to come to a place where we’re looking at what’s driving crisis among our responders.” As EMS leaders, we have an ethical and moral obligation to take care of our people. Join Jay Fitch as he talks with Jim Marshall, MA, co-founder and director of the 911 Training Institute, about how we…

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