Reports & Resources

What’s next? How EMS can survive the economic downturn

By Guillermo Fuentes, MBAFitch & Associates What is keeping you up at nights as EMS leaders? With COVID-19, there is the immediate risk to the population you serve, the staff you must take care of, the supplies you require and the money required to make the operations continue. Political leaders at all levels are pledging…

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Fitch Insights: PTSD-We Have Enormous Work to Do

“We all have to come to a place where we’re looking at what’s driving crisis among our responders.” As EMS leaders, we have an ethical and moral obligation to take care of our people. Join Jay Fitch as he talks with Jim Marshall, MA, co-founder and director of the 911 Training Institute, about how we…

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I’d rather listen to your troubles than your eulogy

By Jay Fitch, PhD The medic’s eulogy was moving. Patrick was a great guy. A rock-solid clinician. A loving father. A faithful husband. And, as the funeral service progressed, my mind could not be quieted as I kept thinking why? Why did Patrick commit suicide when he had so much to live for? Read the…

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Fitch Insights – Dr. Brad Lee

Dr. Brad Lee, MD, JD, MBA, shares how early collaboration and partnership were the keys to success in a groundbreaking project, and how wisdom gained in his Air Force career helped prepare him for his career as a civilian medical director. Join us for this episode of Fitch Insights as Jay Fitch talks briefly with Dr. Lee, medical…

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The ‘M’ in EMS Stands for Medical: Tackling Fire/EMS Challenges

By Jay Fitch, PhD As I pulled on my bunker pants, I started whining about taking a middle-of-the-night, low-priority ambulance call. It was early in my career, and an older firefighter leaned over and said, “Son, remember that the M on your EMS patch stands for medical, so quit whining and just get on with…

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