Reports & Resources

FBI, DHS, HHS warn of credible and imminent cyber threat to healthcare

By John Yeast & Anthony W. Minge, EdD Fitch & Associates The Cybersecurity and Infrastructure Security Agency (CISA), the Federal Bureau of Investigation (FBI), and the U.S. Department of Health and Human Services (HHS) have credible information of an increased and imminent cybercrime threat to U.S. hospitals and healthcare providers. CISA, FBI, and HHS have…

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Lead from the front lines: Care for our caregivers

By Jay Fitch, PhD Fitch & Associates The COVID-19 pandemic is challenging EMS and other parts of healthcare systems throughout the world. It’s frequently described as a war. From the caregiver’s perspective, we are losing the battle. EMS caregivers are particularly hard hit, often facing intolerable pressures at both work and home. As leaders, our job is…

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Chief Concerns: Re-evaluating Policing Models – Part 2

By Guillermo Fuentes, MBA, and Inspector Patrick McCauley This is part two in the series of Police articles. The intent of these articles is to give voice to the current complexities in policing and subsequently to discuss how change is possible. These articles are intended to challenge the traditional model while also limiting change to…

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Chief Concerns: Re-evaluating Policing Models

By Guillermo Fuentes, MBA, and Chief Melanie Bevan, EdD What has become clearer than ever before in today’s rapidly evolving police environment is that traditional policing models are being questioned and challenged.  In many instances, police agencies become quickly reflexive and do so without the requisite research, employee buy-in and systematic approach that would ensure…

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4 steps to improve EMS workplace investigations

By Jason Abel, JD “The pessimist sees difficulty in every opportunity. The optimist sees opportunity in every difficulty.” —Winston Churchill The weight of undertaking an internal investigation is one that most public safety managers would understandably wish to avoid. Fraught with possible legal, human resource and public relations concerns, internal investigations have the potential to…

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