Dr. Anthony Minge coordinates the firm’s educational offerings and is responsible for the firm’s reimbursement, compliance and membership consulting services. In his educational role, Dr. Minge serves as the program co-chair for the Pinnacle Leadership Forum and as the partner responsible for the Ambulance Service Manager and Communications Center Managers certification programs offered in collaboration with multiple professional associations.

Anthony has an extensive background in healthcare finance specializing in managing billing and collections functions in multiple areas including pharmacy, home health, hospital, lab and ground and air medical transport. Prior to joining the firm, he was the business manager for Northwest Medstar in Spokane, Wash., one of the largest air medical programs in the Pacific Northwest. He also served as business manager of Children’s Medical Center of Dallas Transport, one of the nation’s busiest pediatric specialty transport services.

He has been directly involved in the development and management of ground and air services for hospital based and stand-alone ambulance services for a number of years. Dr. Minge’s involvement in EMS industry education is extensive having served on the board and as guest lecturer for a billing and coding certification program, on state and regional advisory councils in Washington and Texas for ambulance services and safety/injury prevention committees, has authored multiple articles for EMS periodicals, and is a nationally recognized speaker.

Anthony earned a Bachelor of Business Administration from Midwestern State University, Wichita Falls, Texas, an MBA in Strategic Leadership from Amberton University in Garland, Texas, and a Doctorate of Education in Organizational Leadership from Argosy University, Dallas, Texas.

Dr. Knight leads the firm’s fire service practice. In that role, he has led numerous assessments of major cities and in smaller communities. These often include standards of cover reviews and providing strategic planning services. Dr. Knight brings to the firm over 25 years fire/EMS experience. He retired as the Assistant Fire Chief for the City of St. Petersburg, Florida. He has been a subject matter expert for both the National Fire Academy and the Center for Public Safety Excellence. He also served as team leader and assessor for the Commission on Fire Accreditation International and has held multiple faculty appointments in Fire Science and EMS. Dr. Knight joined the firm after serving as the Senior Manager for Fire and EMS at the International City/County Management Association (ICMA).

Steve earned a Bachelor of Science degree summa cum laude in Fire & Safety Engineering Technology, from the University of Cincinnati and an MPA in Public Administration from Troy State University. He earned a PhD in Curriculum and Instruction for Adult Education from the University of South Florida. Dr. Knight is a nationally recognized speaker and author. He completed the Executive Fire Officer (EFO) program at the National Fire Academy, earning the A. Don Manno Award for Excellence in Research from the National Society of Executive Fire Officers and the 2007 Outstanding Research Award from the National Fire Academy and United States Fire Administration.

Mrs. Peek is the Managing Partner with Fitch & Associates, an international medical transportation and public safety consulting firm. Her client portfolio includes serving as the President & CEO for LifeFlight Eagle, a nonprofit Air Medical Program in Kansas City, Missouri and as the Executive Director of the Association of Critical Care Transport. Mrs. Peeks’ healthcare career includes more than 20 years of experience in senior clinical and operational leadership roles within an integrated delivery system, prior to joining Fitch  & Associates. Her key areas of expertise in the Firm’s healthcare practice include operational and financial analysis of medical transportation services, development of strategic alliances, and management of nonprofit medical transportation organizations.

Mrs. Peek is active in several professional organizations that serve and support medical transportation and emergency medical care. She received a Bachelor of Science in Chemistry from St. Louis University, holds a Master’s in Business Administration from Andrew Jackson University, and is a Fellow of the Advisory Board.

Thomas Moore is a Partner at Fitch & Associates who supports leading health systems, EMS organizations, public safety agencies, and municipalities in improving the performance and sustainability of emergency care. His work centers on operating model transformation, cost and productivity improvement, growth strategy, M&A support, and large-scale performance programs, with deep specialization in EMS system design, economics, and procurement. He helps leaders redesign operating models and cost structures, improve reliability, and build durable capabilities across complex environments.

Thomas’ primary focus areas include enterprise and service-line strategy, growth, M&A support, business building, and large-scale performance transformations. He also brings specialized expertise in helping organizations clarify and improve how risk is structured, allocated, and managed across the healthcare ecosystem. In practice, that often means supporting leaders as they make decisions about service delivery models, vendor and partner relationships, governance, performance accountability, and the operational mechanisms that drive cost and quality.

He is particularly experienced in translating change into the practical realities required to deliver it: operating model design, stakeholder alignment, performance management, and measurable strategies. His experience spans publicly traded and not-for-profit organizations, academic medical centers, integrated health systems, and EMS providers serving both metropolitan and rural communities.

Before joining Fitch & Associates, Thomas held senior EMS and healthcare leadership roles across both the private and public sectors. He served as the Director of Emergency Medical Services for University Medical Center Health System in Lubbock, Texas, and brings hands-on experience in the operational levers that most directly shape EMS and health system performance. He holds an A.S. in Emergency Medical Services and a B.S. in Management and Health Services Administration, is a graduate of the Ambulance Service Manager program, and is a recipient of the Jerry Love Leadership Award.

Mr. Fuentes leads the communications and technology practice for the firm. His experience in public safety operations, communications, technology and senior administration is wide ranging. He is a leading expert on the analysis, design, and deployment/risk management for public safety agencies. He supervises statistical and operational analysis, computer modeling and the development of deployment plans as well as major technology purchases and communications center installations for clients. He frequently conducts studies on the feasibility of amalgamating communications call center functions regionally and across service lines. He served as the lead consultant on the Hong Kong (China) Fire Service Department communications project and has played essential roles in a number of the firm’s
international consults.

Mr. Fuentes previously served as the Chief Administrative Officer of the Niagara Regional Police Agency, in Ontario, Canada, and prior was Associate Director of EMS for the Niagara Region. In that role, he worked with the firm to design, build and implement a communications center that received NAED accreditation in its first year’s operation. Prior to Niagara, he served as Deputy Director of Operations EMS in Montreal, Canada, supervising 1,100 staff members. He was responsible for operations, communications, support services and scheduling functions.

He earned a Masters in Business Administration, Summa Cum Laude, from Aspen University, Aspen Colo., and is active in the Association of Public Safety Communications Officials (APCO).