Our Services

When hiring a consultant, you need both expertise and responsiveness. Fitch & Associates has earned a reputation as the leading EMS/public safety consulting firm because we understand that our future is linked to your success. We don’t believe in cookie cutters. We do believe in listening to every client’s unique needs.

EMS & Ambulance Consulting

We work with healthcare and public safety organizations of all sizes and types, both public and private, on projects ranging from objective reviews and system design/development to detailed operational and financial reviews, as well as strategic planning.

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Fire Consulting

We help municipalities and fire departments of all sizes, both career and volunteer, with consulting projects such as fire department staffing and labor, crew configuration, fire department leadership, deployment and station location, fire department budgets and related topics.

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Air Medical Consulting

Our hands-on experience in operating and managing air medical programs gives us unmatched real-world capabilities for assisting all types of air medical services. Medical aircraft selection, utilization and basing analysis and program improvement recommendations are just a few of the ways we can help.

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Local Government Consulting

We provide EMS and fire consulting services for municipalities wishing to assess, improve or maintain emergency services effectively, efficiently and sustainably. We are also a proud Strategic Partner of the International City/County Management Association.

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Program Management Services

We provide management and leadership development and consulting for fire, EMS and air-medical entities. We also offer outsourced management services for emergency medical agencies, both ground- and air-based, through our sister company, MedServ Management Services.

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Finance & Reimbursement Consulting

Our team frequently conducts analyses and related projects focused on financial, reimbursement and funding issues. We also function as an independent review organization to audit EMS, fire ambulance, nonemergency ambulance and air medical claims to ensure federal reimbursement compliance. Further, we provide assistance in budgeting and fiscal planning.

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System Design & Procurement

Regardless of the size of their community, people deserve EMS systems they can count on. We help communities nationwide build systems that deliver clinical excellence, response time reliability, high customer satisfaction and economic efficiency—simultaneously and consistently.

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Communications & Technology Consulting

In today’s one-size-fits-all world, we build solutions with your organization’s needs in mind. From specialized skill sets to regionalization and governance to complex implementation projects, we consider all of the critical factors before making a recommendation.

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International Services

We undertake projects with a wide range of international clients, providing service around the world. Fitch & Associates is the most frequently utilized EMS consultants in Canada.  We have completed projects in the majority of the Canadian provinces as well as successfully completed numerous projects in the European Union, Middle East, Far East, Africa and South America.

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