Resources You Can Use
Featured Reports & Articles
 Fitch & Associates/JEMS 2008 200-City Survey
By David M. Williams, MS
 View Article
 Fitch & Associates/JEMS 2008 Salary Survey
By David M. Williams, MS
View Article
 International City/County Management Association IQ Report: EMS in Critical Condition: Meeting the Challenge
By Joseph J. Fitch, PhD; Richard Keller, BS; David M. Williams, MS; et al
View Report
 Kansas City, Mo. System Design Report
KCMO Demand Deployment Schedule Analysis, April 2004
KCMO EMS System Design Report
 Deployment Technical Review and Analysis Overview
Deployment Technical Review and Analysis Overview
 Nova Scotia Emergency Health Services:
Analysis of LifeFlight Air Ambulance Services.
Kansas City Operations:
Demand Analysis, Deployment Analysis & Schedule Analysis
 50 EMS System Benchmarks:
A Self Assessment
View Assessment
 Billing Self-Assessment Guide:
9 Ways to Improve Your Billing Processes and Generate More Revenue (provided by MedServ Patient Accounts, a Fitch & Associates affiliated company)
View Guide
 Talk the Talk: Benchmarking your Comm Center (JEMS, May 2006)
by Joseph J. Fitch, PhD
View Article
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Books and Articles
Published articles and books written by the Fitch team.
 See Publications
Presentations & Speaking
Fitch partners and core consulting staff regularly speak at national, state and local conferences.
Learn more.
Industry Links
Medicare, association, government and other useful websites.
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EMS News Feed
The latest emergency medical services news from across the U.S. and around the world, with updates as they happen.
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Newsletter for Managers
Our Management Focus newsletter is published quarterly and distributed free to thousands of managers, covering the most important industry trends and delivering useful management advice.
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