Reports & Resources

Featured Reports & Articles

Agility_Monograph_FitchSeries

Building Organizational Agility in Fire & EMS Agencies

By Jay Fitch, PhD

View Article

Safety_Mgmt_Systems_EMS

Best Practices: Safety Management Systems in EMS

By Michael Greene, MBA

View Article

2013_Aircraft_ Avionics_Operations_Survey_icon

2013 Aircrew, Avionics and Operations Survey
By Michael Greene, MBA

View Article

2013-200CitySurvey-icon

Fitch & Associates/JEMS 2013 200-City Survey
By Michael J. Ward, MGA

View Article

2013_JEMS_Salary_Survey_icon

Fitch & Associates/JEMS 2013 Salary & Workplace Survey
By Michael Greene, MBA

View Article

High Reliability Organizational Survey

View Article

ICMA InFocus Fire-EMS ExecSummary_icon

ICMA (International City/County Management Association) InFocus
By Joseph J. Fitch, PhD; Michael Ragone; Keith Griffiths

View Article

International City/County Management Association IQ Report: EMS in Critical Condition

ICMA (International City/County Management Association) IQ Report: EMS in Critical Condition: Meeting the Challenge
By Joseph J. Fitch, PhD; Richard Keller, BS; David M. Williams, MS; et al

View Report

Talk_the_talk_report_icon
Talk the Talk: Benchmarking your Comm Center (originally published in JEMS)
By Joseph J. Fitch, PhD

View Article

50 EMS System Benchmarks:
A Self Assessment

View Assessment 

JEMS 2005 Salary Survey

Deployment Technical Review and Analysis Overview

View Analysis

BillingSelfAssessentguide

Billing Self-Assessment Guide:
9 Ways to Improve Your Billing Processes and Generate More Revenue (provided by MedServ Patient Accounts, a Fitch & Associates affiliated company)

View Guide

Books and Articles

Published articles and books written by the Fitch team. See Publications

Presentations & Speaking

Fitch partners and core consulting staff regularly speak at national, state and local conferences.
Learn more

Industry Links

Medicare, association, government and other useful websites. See List