Employment Opportunities
Administrative Director of Medical Transportation Services, Trinity Mother Frances, Tyler, TX
_______________________________________
Administrative Director of Medical Transportation Services
Trinity Mother Frances
Tyler, TX
Trinity Mother Frances is growing. As a result, we are seeking a highly motivated individual to join our leadership team.
Major Functions and Responsibilities:
The Administrative Director of Medical Transportation Services will provide the leadership to integrate, advance, and grow Trinity Mother Frances’ air and ground transport system. These responsibilities include development of the transport services into a fully integrated delivery system, leadership with accountability for the transport system’s operational, financial and clinical performance, development of the management team. The Director serves as the domain expert for TMF in its MTS community and health care facilities contracts, compliance with accreditation and government regulations, community and media relations, marketing, and provides leadership for strategic business initiatives and financial, quality and market analysis. The incumbent is responsible for implementation of strategies which contributes to the growth of the TMF regional health system in the area of medical transportation and referral strategies, and working with the MTS Medical Director, and Champion EMS.
Requirements:
The preferred candidate will possess:
- A master’s degree and/or equivalent experience
- At least five years of senior leadership experience in directing the operations of an air/ground medical transportation organization.
- Demonstrated competence in fiscal management, process improvement, and patient safety within a multi-site organization.
- Knowledge of all related federal, state, local and transport industry safety/regulatory practices.
- Effective human resources approaches in selection, appraisal, recognition, coaching and counseling
- A proven record of building effective partnerships with key stakeholders that include physicians, senior executives and other members of the interdisciplinary care team.
- Demonstrated experience in creating, implementing and managing the strategic business plans for Medical Transportation Services.
About TMF Medical Transportation:
Trinity Mother Frances Medical Transportation Service is comprised of medical helicopter, critical care ground transport, EMS 911 paramedic response, and ground interfacility transport. Twenty-four-hour nursing and paramedic care (advanced life support/critical care/specialty team services) is provided to critically and non-critically ill patients, and to patients with imminent life threatening illness and injuries. Primary responsibility is to the medical and nursing care of critically and non-critically ill/injured patients while transporting these patients to an appropriate or definitive health care facility. This service includes the transportation of neonates, pediatric, and adult patients. Trinity Mother Frances provides its services through strategically located bases in northern and eastern Texas.
About Trinity Mother Frances:
Trinity Mother Frances is a national leader in patient satisfaction, advanced technology and quality initiatives, and is the region’s preferred health care provider with over 70 years of dedicated service to the people of east Texas. The organization encompasses two hospitals and the area’s preferred multi-specialty physician group, Trinity Clinic, serving north central, east and northeast Texas with over 250 physicians and mid-level providers representing 37 specialties in 34 clinic locations.
About Tyler Texas:
The largest community in east Texas with approximately 100,000 residents, Tyler offers cultural diversity, quality education and health care, easy access to large metropolitan areas, and abundant recreational opportunities. Tyler, known as the “The Rose Capital of America,” is a community offering all the conveniences of a big city area but with a more relaxed lifestyle.
Join Our Team
Apply online at www.tmfjobs.org or contact our recruitment team at jobs@tmfhs.org for more information.
______________________________________
Vice President of Patient Services
Emergency Medical Services Authority
Tulsa and Oklahoma City, OK
Reports to: President/CEO
Position Summary:
Emergency Medical Services Authority is looking for a Vice President of Patient Services who will be responsible for the leadership, direction, support, administration, and financial oversight of all Emergency Medical Services Authority’s billing operations. The Vice President of Patient Services will serve as a senior executive with a direct reporting relationship to the President/CEO.
This position will be responsible for ensuring EMSA receives optimal reimbursement for its services while ensuring a cost effective operation; maintaining compliance with EMSA standards & contracts; and adhering to all federal, state, and local rules and regulations governing billing operations. Provides coordinated supervision of billing operations for and between EMSA’s Eastern and Western divisions; oversees and provides expertise in all areas of Medicare, including contracts with all payor sources. Selects, motivates, and provides for the growth of a qualified staff; obtains optimal contributions from all EMSA billing employees; and provides training necessary to ensure best practices for EMSA billing operations. Attends and participates in regional and national conferences, meetings, and advocacy group events regarding EMS reimbursement, rules, regulations, and changes.
The normal work location for this position is the Tulsa and Oklahoma City EMSA offices. In general, 3 days/week should be spent in the Oklahoma City office and 2 days/week in the Tulsa office.
Position Qualifications: (Required / Preferred)
Ideal candidates will possess a proven history of excellence in client service, leadership, operations management, and specific required competencies further described in the job position description. An Associate or Bachelor degree in Health Care, Finance, or similar field from an accredited college or university; Masters Degree in Health Care or Finance preferred, or equivalent combination of education and experience. Minimum of three (3) years progressive experience in a management level position and a minimum of five (5) years experience with a thorough knowledge of medical billing processes and basic accounting systems.
Knowledge, Skills, and Abilities:
- Ensure high levels of responsiveness and client satisfaction; provide regular, professional interactions with corporate clients through personal contacts and written communications.
- Identify and resolve problems in a proactive and timely manner; develop alternative solutions; defuse challenging situations. Answer all questions regarding billing from pre-invoice, patient accounting, contractor, and administrative staff.
- Facilitate creative solutions; demonstrate attention to detail while leading the team in alignment with EMSA’s strategic vision, values, and goals.
- Demonstrate proficiency in relationship building, networking, client service, and diplomacy. Attend numerous meetings.
- Oversee and manage implementation of all billing services to ensure smooth, timely, and effective processing of accounts.
- Create an empowering and rewarding work environment. Inspire and mobilize people to act and perform within a supportive work culture.
- Supervise assigned staff, including recruiting, hiring, work assignment, evaluation, disciplining, and coaching of employees; encourage continuing education and professional development; provide work-related training.
- Facilitate, encourage, and implement processes for new and existing staff’s learning and growth.
- Assist staff in establishing performance standards, policies and procedures, and processes for compliance with government regulations.
- Ensure that EMSA’s ICD-9 code registry in EMSA’s billing system is maintained and updated annually as changes occur in the AMA’s ICD-9 coding system. Provide annual training to staff as needed and as these changes occur.
- Work with EMSA’ Medicare Consultant on the annual audit of EMSA’s Medicare claims. Work with and between EMSA’s Medicare consultant and the Medicare Administrative Contractor on issues related to MAC audits.
- Ensure that compliance training to EMSA personnel and contractor staff is provided. Ensure that Coders are educated in proper coding policies and procedures.
- Develop and implement billing policies and practices that apply to all EMSA billing operations, and ensure that all changes are communicated to EMSA management and billing staff.
- Ensure that compliance audits are conducted with feed back to staff.
- Work directly with all auditors, providing information and answering any questions regarding EMSA billing practices.
- Prepare reports for EMSA President/CEO and Chief Financial Officer (CFO), upon request.
- Oversee day-to-day billing and collections workflow and coordinate the work of assigned staff to ensure that daily tasks are completed; provide necessary assistance with complex or more difficult accounts; ensure optimal individual and team performance.
- Maintain up-to-date knowledge of federal and state laws, rules, and regulations related to all EMSA billing operations. Stay current with all Medicare rules, regulations, and policies.
Inquiries: (Required / Preferred)
Please direct your interest in this position with a current resume / CV to:
Ann Singer, Senior Vice President
Emergency Medical Service Authority
1417 North Lansing Avenue
Tulsa, Oklahoma 74106-5906
anns@emsa.net
EOE