Employment Opportunities

 

CEO, LifeMed Alaska, Anchorage, Alaska

CFO, LifeMed Alaska, Anchorage, Alaska

Director, Clinical Services, LifeMed Alaska, Anchorage, Alaska

Director, Program Operations, LifeMed Alaska, Anchorage, Alaska

Transport Team Manager, St. David's HealthCare Partnership, Austin, Texas

Vice President of Operations, Airlift Northwest, Seattle, Washington

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Chief Executive Officer
LifeMed Alaska
Anchorage, Alaska

CEO opportunity with a newly formed company, LifeMed Alaska.
Providence Health & Services Alaska and Yukon-Kuskokwim Health Corporation have joined their two air ambulance services, LifeGuard Alaska and Aeromed International, under a new corporation, LifeMed Alaska. LifeMed Alaska will provide comprehensive air ambulance services throughout the state of Alaska, continuing the mission of both organizations to provide high quality patient care.

The new company plans to be operational October 1, 2008. LifeMed Alaska will continue the bases in Anchorage, Soldotna and Bethel and offering transport services for adult, pediatric, neonate and high-risk obstetric patients.

REPORTS TO: LifeMed Alaska LLC’s Board of Directors

SUPERVISES: Chief Financial Officer, Director, Clinical Services, Director, Program Operations, Administrative Assistant

SUMMARY

The Chief Executive Officer is accountable for operations results and growth in medical transport services, both air and ground, for LifeMed Alaska. These responsibilities include staff management, budget preparation and management, vendor and payer contracting, compliance with accreditation and government regulations, community and media relations, marketing, and working with the medical director and physician advisory board.

LifeMed Alaska is a limited liability company joint venture between Providence Health and Services, Washington, and Yukon Kuskokwim Health Corporation. Headquartered in Anchorage, Alaska, LifeMed Alaska provides medical air ambulance services to intrastate, interstate, and international markets and ground transportation services in Bethel and anchorage Alaska.

QUALIFICATIONS

To perform this position successfully, an individual must be able to meet each essential duty and responsibility to a satisfactory level. The requirements listed below are representative of the knowledge, skills, and/or experience required.

• Manage, direct and coordinate the operation of an air/ground medical transportation organization.
• Ensure organizational productivity. Establish and attain organizational goals and objectives.
• Exercise a high degree of judgment, initiative, discretion and decision-making.
• Demonstrated aptitude for organizing and coordinating multiple projects at one time, and ability to anticipate and prospectively address the needs of staff and the base.
• Knowledge of all related federal, state, local and transport industry safety/regulatory practices.
• Excellent public, employee and customer relation skills.

EDUCATION & EXPERIENCE

• Masters Degree in Health or Hospital Administration, Business Administration, or a related field experience is preferred; or a Baccalaureate Degree in Health or Hospital Administration, Business Administration with commensurate experience.
• At least five (5) years of significant leadership, management, or operations experience in a health care setting is desired, with a preferred focus on medical transport operations.

Please contact Dick Whipple at dwhipple@emprize.net for complete job description and/or more information.

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Chief Financial Officer
LifeMed Alaska
Anchorage, Alaska

CFO opportunity with a newly formed company, LifeMed Alaska.
Providence Health & Services Alaska and Yukon-Kuskokwim Health Corporation have joined their two air ambulance services, LifeGuard Alaska and Aeromed International, under a new corporation, LifeMed Alaska. LifeMed Alaska will provide comprehensive air ambulance services throughout the state of Alaska, continuing the mission of both organizations to provide high quality patient care.

The new company plans to be operational October 1, 2008. LifeMed Alaska will continue the bases in Anchorage, Soldotna and Bethel and offering transport services for adult, pediatric, neonate and high-risk obstetric patients.

SUMMARY

REPORTS TO: Chief Executive Officer

SUPERVISES: Patient Accounts Staff, Bookkeeping/payroll staff

SUMMARY

The Chief Financial Officer for LifeMed Alaska provides business and financial leadership and management to the organization. The CFO is responsible for all financial and fiscal management aspects of company operations by providing leadership and coordination in the administrative, business planning, accounting and budgeting efforts of LifeMed Alaska.

Serves as the business manager at LifeMed Alaska with a direct reporting relationship to the CEO, and is directly accountable for all business service aspects. Provides the CEO with business services/revenue cycle/business development updates, projections, financial reports, strategic and tactical plans; carries out operational/strategic objectives, represents the organization within the medical transport community and broader healthcare industry.

QUALIFICATIONS

To perform this position successfully, an individual must be able to meet each essential duty and responsibility to a satisfactory level. The requirements listed below are representative of the knowledge, skills, and/or experience required.

• Demonstrated aptitude for organizing and coordinating multiple projects at one time, and ability to anticipate and prospectively address the needs of staff and the base.
• Demonstrate experience in strategic planning and execution. Knowledge of contracting, negotiating, and change management.
• Excellent public, employee and customer relation skills.
• Demonstrates excellent customer service even under adverse conditions and a track record of making sound decisions, managing multiple priorities with appropriate prioritizing; and, the ability to effectively communicate.

EDUCATION & EXPERIENCE

• Master’s Degree in Business or related field preferred; or, a Baccalaureate Degree in Business, Accounting, MIS, or other business related field with commensurate experience.
• Current license as a Certified Public Accountant is desired.
• Healthcare experience required and medical transportation experience desired. Strong ability and comfort in relating to senior level healthcare industry executives in healthcare systems and industry vendors. Excellent public speaking and writing skills required.
• Demonstrated knowledge of complex business computer platforms and applications.
• Demonstrates knowledge and understanding of patient privacy rights. Maintains confidentiality of all medical, financial, or other sensitive materials and information in printed, electronic or verbal form, which may jeopardize the privacy of patients and/or employees. Accesses and uses the minimum necessary patient identifiable information to perform job responsibilities and duties and only for authorized purposes.
• Experience with continuous quality improvement, or six sigma methodologies.
• Ability to work independently and make sound business decisions with minimal supervision.
• Knowledge and competence in the following programs: MS Excel, Access, Word, Project and Visio, and billing and collections software.

Please contact Dick Whipple at dwhipple@emprize.net for complete job description and/or more information.

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Director, Clinical Services
LifeMed Alaska
Anchorage, Alaska

Director, Clinical Services opportunity with a newly formed company, LifeMed Alaska.
Providence Health & Services Alaska and Yukon-Kuskokwim Health Corporation have joined their two air ambulance services, LifeGuard Alaska and Aeromed International, under a new corporation, LifeMed Alaska. LifeMed Alaska will provide comprehensive air ambulance services throughout the state of Alaska, continuing the mission of both organizations to provide high quality patient care.

The new company plans to be operational October 1, 2008. LifeMed Alaska will continue the bases in Anchorage, Soldotna and Bethel and offering transport services for adult, pediatric, neonate and high-risk obstetric patients.

REPORTS TO: CEO

SUPERVISES: QA Coordinator, Medical Flight Personnel

SUMMARY

The Director of Clinical Services provides leadership and clinical management of the LifeMed Alaska medical transport system. Serves as a senior manager with a direct reporting relationship to the CEO, and is directly accountable for internal and external clinical aspects of the program. Fulfills administrative duties as well as completes technical activities necessary to assure responsiveness to the program mission and vision.

This position is responsible for the highest quality patient services attainable by the organization within obtainable resources, while ensuring a cost effective operation. This individual selects, motivates and provides for the growth of a qualified staff; attains optimal contributions from the LifeMed Alaska medical staff. The Director of Clinical Services assures that high quality medical care is provided by a staff of appropriately trained, duly certified and licensed practitioners. This individual ensures a safe and efficient physical environment, and establishes a problem identification and resolution system.

QUALIFICATIONS

To perform this position successfully, an individual must be able to meet each essential duty and responsibility to a satisfactory level. The requirements listed below are representative of the knowledge, skills, and/or experience required.

• Demonstrated aptitude for organizing and coordinating multiple projects at one time, and ability to anticipate and prospectively address the needs of staff and the base.
• Knowledge and experience of Commission on Accreditation of Medical Transport Systems (CAMTS) standards is required.
• Knowledge of all related federal, state, local and transport industry safety/regulatory practices.
• Excellent public, employee and customer relation skills.
• Demonstrates excellent customer service even under adverse conditions and a track record of making sound decisions, managing multiple priorities with appropriate prioritizing; and, the ability to effectively communicate.

EDUCATION and/or EXPERIENCE

• Master’s Degree in Healthcare, Nursing, or Business preferred.
• Bachelor’s Degree in Healthcare, Nursing or Business required, or commensurate clinical management experience.
• Registered Nurse, licensed in State of Alaska within 3 months of employment.
• Three years experience in the following: direct supervision of heath care/patient care services, working in a tertiary facility and/or critical care/air medical transport program, developing budgets and implementing programs within budgeting limitations.
• Supervisory or management experience in EMS or air medical services preferred.
  

Please contact Dick Whipple at dwhipple@emprize.net for complete job description and/or more information.

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Director, Program Operations
LifeMed Alaska
Anchorage, Alaska

Director, Program Operations opportunity with a newly formed company, LifeMed Alaska.
Providence Health & Services Alaska and Yukon-Kuskokwim Health Corporation have joined their two air ambulance services, LifeGuard Alaska and Aeromed International, under a new corporation, LifeMed Alaska. LifeMed Alaska will provide comprehensive air ambulance services throughout the state of Alaska, continuing the mission of both organizations to provide high quality patient care.

The new company plans to be operational October 1, 2008. LifeMed Alaska will continue the bases in Anchorage, Soldotna and Bethel and offering transport services for adult, pediatric, neonate and high-risk obstetric patients.

REPORTS TO: CEO

SUPERVISES: IT Services, Communications Center, Ground Ambulance Services

SUMMARY

The Director of Program Operations oversees aircraft operations and safety, fixed- and rotor-wing, along with ground transportation systems of LifeMed Alaska. Coordinates with the aviation vendor(s) to meet program needs and compliance with manufacturer support programs. Provides leadership and direct management of the Communications Center to ensure that communications personnel meet the operational and safety needs of the program. Manages all aspects of logistical support for all transport operations. Coordinates all data gathering aspects of the transport program and creates statistical reports as requested by the CEO. Serves as a senior manager with a direct reporting relationship to the CEO, and is directly accountable for internal and external operational functions of the program. Fulfills administrative duties as well as completes technical activities necessary to assure responsiveness to the program mission and vision.

QUALIFICATIONS

To perform this position successfully, an individual must be able to meet each essential duty and responsibility to a satisfactory level. The requirements listed below are representative of the knowledge, skills, and/or experience required.

• Demonstrated aptitude for organizing and coordinating multiple projects at one time, and ability to anticipate and prospectively address the needs of staff and the base.
• Knowledge and experience of Commission on Accreditation of Medical Transport Systems (CAMTS) standards.
• Knowledge of all related federal, state, local and transport industry safety/regulatory practices.
• Excellent public, employee and customer relation skills.
• Demonstrates excellent customer service even under adverse conditions and a track record of making sound decisions, managing multiple priorities with appropriate prioritizing; and, the ability to effectively communicate.

EDUCATION and/or EXPERIENCE

• Baccalaureate Degree required, or commensurate medical transportation management experience.
• Minimum five (5) years flight program management experience preferred.
• Minimum five (5) years fixed- and/or rotor-wing flight experience required and/or Minimum three (3) years experience as a communications specialist preferred.
• Certified Medical Transport Executive (CMTE) certification preferred.
• Management/Supervision experience of ground medical transportation systems beneficial.

Please contact Dick Whipple at dwhipple@emprize.net for complete job description and/or more information.

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Transport Manager
St. David's Healthcare Partnership
Austin, Texas

REPORTS TO: Director of Nursing NICU

SUMMARY

The Transport Manager provides leadership and management to the medical transport system of St. David’s Healthcare Partnership (“SDHP”). He or she will serve as the manager for the Transport Team (TT) with a direct reporting relationship to the Director of Nursing for NICU and is directly accountable for all internal and external aspects of the transport service. The Transport Manager will work closely with the Neonatal Transport Medical Director and is responsible for planning, organizing and directing all aspects of the transport service including efficiently managing the associated physical, financial and human resources as well as establishing the annual organizational strategic and operational goals and objectives. The Transport Manager functions autonomously and in collaboration with healthcare providers as a leader of the TT.

The Transport Manager will keep the Director of Nursing for NICU informed of the TT via programmatic updates, projections, financial reports, and strategic and tactical plans. He or she will seek policy direction from the director and make sure the TT works within those policies. The Transport Manager carries out strategic objectives for the transport program and represents St. David’s Healthcare Partnership within the medical transport community and broader healthcare industry including general trade and media sources. He or she will communicate TT performance and business/strategic plan updates to the Director of Nursing for NICU.

This Transport Manager selects, motivates and provides for the growth of a qualified staff and attains optimal contributions from the TT. The Transport Manager assures that a staff of appropriately trained and duly certified and licensed practitioners provides the highest quality medical care.

This position is responsible to achieve the highest quality patient services attainable within obtainable resources while ensuring a cost effective operation. The Transport Manager ensures a safe and efficient physical environment, establishes a problem identification and resolution system, and develops a comprehensive marketing and public relations plan. He or she will ensure compliance with all regulatory agencies and accrediting bodies and will minimize liability to the organization by anticipating problems, evaluating magnitude of the problem, and taking actions to correct problem and/or reduce risk. The Transport Manager will occasionally participate in transports to help identify process improvement activities and maintain skills.

The Transport Manager provides programmatic and industry information into the negotiation process of vendor contracts and thereafter manages all transport related contracts.

POSITION QUALIFICATIONS (REQUIRED/PREFERRED)

EDUCATION:
Required:
Bachelor’s Degree in Health Care or medically related field.

Preferred:
Master’s Degree in Health Care or medically related field.

EXPERIENCE:
Required:
Air medical transportation industry experience required.
Three plus years of progressive management experience in medical transport and/or a related health care business.
Excellent verbal and written communication skills required.
Proven ability in business development required.
Experience and knowledge of effective management and supervisory skills required.

Preferred:
Clinical experience in neonatal or high risk OB preferred.
Experience in the following desired: direct supervision of health care/patient care services, working in a tertiary hospital, developing budgets, implementing programs within budgeting limitations, and the ability to relate to senior level healthcare industry executives, physicians, and St. David’s Medical Center vendors.

KNOWLEDGE, SKILLS & ABILITIES

• Works autonomously, sets priorities and makes independent decisions of a complex nature.
• Interfaces directly with public, physicians, staff, patients, administration and ancillary/support department representatives.
• Maintains confidentiality of patient’s medical records. Regular and predictable attendance is required.
• Excellent public, employee and customer relation skills.
• Ability to establish effective working relations with vendors.
• Experience with continuous quality improvement.
• Knowledge of all related federal, state, local and transport industry safety/regulatory practices; demonstrates ability to manage operations to meet/exceed such standards.
• Demonstrates excellent customer service even under adverse conditions and a track record of making sound decisions, managing multiple priorities with appropriate prioritizing; and, the ability to effectively communicate with the Director of NICU and other team members.
• Experience in the professional performance/commitment, which is aligned with the values and mission of St David’s Healthcare Partnership.
• Ability to lead and motivate others.
• Must be able to demonstrate understanding of HCA’s and St. David’s “Patients First” safety initiative by strict compliance to all safety protocols and procedures.
  

LICENSE/CERTIFICATION

Required:
Current license to practice as a Paramedic in Texas

Preferred:
Current license to practice as a Registered Nurse or RRT in Texas.

Please direct interests with current resume/CV to:
Edward R. Eroe, Partner/CEO
MedServ Management Services
ereroe@medserv.us

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Vice President of Operations
AirLift Northwest
Seattle, Washington

*The incumbent will be employed by MedServ for assignment in Seattle, Washington as Vice President of Operations for AirLift Northwest.

REPORTS TO : Chief Executive Officer

JOB PURPOSE :

The V. P. of Operations provides leadership and operational management of the Airlift Northwest medical transport system. Serves as a senior manager at Airlift with a direct reporting relationship to the Chief Executive Officer, and is directly accountable for internal and external aspects of the program. Fulfills administrative duties as well as the technical activities necessary to assure responsiveness to the program mission and vision. Scope of responsibilities includes assuring excellent patient care, safe operations, high customer satisfaction and program success through the operational integration of clinical, aviation and communication functions; directly managing Washington clinical services, aviation services (contract), supervision of regional managers and base operations. Assures operational integration of clinical, aviation and communications functions to achieve program success, high customer satisfaction, excellent patient care and safe operations. The V. P. of Operations is responsible for planning, organizing and directing all aspects of the transport service, efficiently managing the associated physical, financial and human resources, and establishing the annual strategic and operational goals and objectives – in a peer relationship with the Alaska Clinical/Operations Director.

Serves in a clinical/administrative role with the transport program Medical Director. Works closely with sponsor organizations and their respective systems, and with multi-state network of service users. Keeps the Chief Executive Officer informed via programmatic updates, projections, financial reports, strategic and tactical plans; seeks policy direction and works within policies; carries out strategic objectives, represents the organization within the medical transport community and broader healthcare industry, and with trade and general media. Communicates Airlift Northwest performance and business/strategic plan updates to Chief Executive Officer and the Airlift Northwest Board.

PHYSICAL, SENSORY, ENVIRONMENTAL:

The V. P. of Operations may operate a computer for extended periods of time; generally work days in office; must be able to communicate by telephone, in person and in writing; work with considerable interruptions. Must be available for after hours Administrator on-call duties.

JOB DIMENSIONS:

The V. P. of Operations works with minimal supervision and direction, using discretion and independent judgment when appropriate.  Specific duties include:

1. Safety – Works directly with the ALNW Director of Safety and Risk Management, vendors, program staff and users to assure safety of patients, crew, customers in all areas of critical care transport operations.
2. Financial management – Determines the needs, allocates resources, and resolves problems related to staffing, space, equipment and supplies. Prepare and monitor business plan, related budgets and monthly financial reports in conjunction with the ALNW Vice President of Finance. Insure compliance with plan and financial performance of the program. Maintain a sound fiscal system including operating and capital budget preparation and reporting, and a capital equipment replacement and purchase plan in conjunction with the ALNW Chief Executive Officer and Vice President of Finance.
3. Operations management – Prepare and monitor all operational aspects of the transport service. Monitor trends in volume demand and resource utilization, initiate appropriate and timely changes. Develops, implements and ensures compliance with ALNW policies and procedures, regulatory and legal requirements, and current health care standards.
4. Personnel management – Oversee all human resource activities within assigned regions and bases including hiring, firing, and staff evaluation. Develops and maintains staffing plans based upon volumes, patient acuity, anticipated workload, skill mix and competency requirements. Assure compliance with ALNW policies and procedures. Assist personnel in establishing performance standards, policies and procedures, and compliance with government regulations. Directly supervise any full time, part time or contract staff when performing services for ALNW, including, air & ground operators (within scope of operational control).
5. Vendor management – Assures aviation and future ground vendor contract compliance. Develops and maintains vendor relationships serves as primary liaison, and communicates as appropriate to insure successful relationship.
6. Business development – Identifies potential business opportunities for Airlift Northwest service line expansion, and prepares related business proposals for ALNW Board review and approval. Implements the proposal, builds relationships with business partners, serves as primary liaison, and communicates as appropriate to insure successful relationship.
7. Leadership - Insures high profile for Airlift Northwest through industry event attendance, speaking engagements, articles and other marketing techniques. Initiates and facilitates changes to improve patient care and program performance through effective communication, collaboration, and interdisciplinary problem solving. Serves as a role model and mentor for assigned staff by consistently demonstrating professionalism. Assumes responsibility for professional development and integration of acquired knowledge and skills into practice.
   

This individual selects, motivates and provides for the growth of a qualified staff; attains optimal contributions from the Airlift Northwest staff. The V. P. of Operations assures that high quality medical care is provided by a staff of appropriately trained, duly certified and licensed practitioners.

This position is responsible for the highest quality patient services attainable by the organization within obtainable resources, while ensuring a cost effective operation. This individual ensures a safe and efficient physical environment, establishes a problem identification and resolution system, and develops a comprehensive marketing and public relations plan in conjunction with the ALNW Senior Management Team. Ensure compliance with all regulatory agencies, accrediting bodies, and service contracts in conjunction with the ALNW QI and Compliance Manager. Minimizes liability to the organization by anticipating problems, evaluating magnitude of the problem and taking actions to correct problem and/or reduce risk in conjunction with the ALNW Safety and Risk Manager.

The V. P. of Operations provides programmatic and industry information into the negotiation process of vendor contracts, and thereafter manages the contracts.

All employees of Airlift Northwest who have direct or indirect access to patient health information must treat that information with the strictest confidence. Any unauthorized access, modification, disclosure or casual discussion of such information shall be considered a violation of this policy and shall be the grounds for disciplinary action up to and including termination of employment.

ESSENTIAL QUALIFICATIONS:

• Master’s Degree in Healthcare or Business preferred.
• Bachelor’s Degree in Healthcare or Business required.
• Registered Nurse, licensed in State of Washington within 3 months of employment.
• Five years experience in the following: direct supervision of heath care/patient care services, working in a tertiary facility and/or critical care/air medical transport program, developing budgets and implementing programs within budgeting limitations.
• Five years of progressive management experience in medical transport and/or a related health care business. Must have had senior level management experience for a business unit with at least $10M in gross revenue. Strong ability in relating to senior level healthcare industry executives in healthcare systems and industry vendors.
• Experience and knowledge of general aviation preferred – of air medical aviation issues required.
• Experience and knowledge of communication services, systems and technology preferred – of critical care/air medical communications required.
• Excellent public speaking and writing skills required.
• Experience and knowledge of effective management, supervisory and conflict resolution skills.
• Excellent public, employee and customer relation skills.
• Ability to negotiate with vendors and to establish effective working relations with vendors.
• Experience with continuous quality improvement. Knowledge of Commission on Accreditation of Medical Transport Systems (CAMTS) standards required – experience in CAMTS accreditation required.
• Knowledge of all related federal, state, local and transport industry safety/regulatory practices; demonstrates ability to manage Airlift Northwest operations to meet/exceed such standards.
• Demonstrates excellent customer service even under adverse conditions and a track record of making sound decisions, managing multiple priorities with appropriate prioritizing; and, the ability to effectively communicate.
• Experience in the professional performance/commitment which is aligned with the values and mission of Airlift Northwest and sponsor organizations.

Please direct your interest in this position to:
Michael Greene, Senior Associate
(541) 431-2600 – office
(541) 848-9088 – mobile
mgreene@emprize.net